Privacy Policy

Last Updated: June 2026

The Connect Project Limited ("The Connect Project", "we", "our", or "us") is committed to protecting your privacy and handling personal information in accordance with the New Zealand Privacy Act 2020.

This Privacy Policy explains how we collect, use, store, and protect personal information when you visit our website, engage our services, or interact with us.

1. INFORMATION WE COLLECT

We may collect personal and business information including:

Personal Information

  • Name

  • Email address

  • Phone number

  • Job title

  • Business name

Business Information

  • Business details and contact information

  • Products and services information

  • Marketing goals and objectives

  • Information provided during consultations or enquiries

Website and Analytics Information

  • IP address

  • Browser and device information

  • Website usage data

  • Cookie data

  • Website analytics and performance information

2. INFORMATION WE MAY ACCESS

To provide our digital marketing services, clients may grant us access to various business systems, platforms, and tools.

This may include:

  • Website administration platforms

  • Website hosting accounts

  • Domain management accounts

  • Google Ads accounts

  • Google Analytics accounts

  • Google Search Console accounts

  • Google Business Profile accounts

  • Meta Business Manager accounts

  • Facebook Pages

  • Instagram accounts

  • CRM systems

  • Marketing automation platforms

  • Conversion tracking systems

  • Customer enquiry and lead data

  • Usernames, passwords, access permissions, API keys, or other account credentials where necessary

We only access and use this information for the purposes of providing agreed services, improving marketing performance, reporting results, and fulfilling our obligations to our clients.

Where possible, we encourage clients to provide delegated user access rather than sharing passwords directly.

3. PURPOSE OF COLLECTION

We collect, use, and process information for purposes including:

  • Providing digital marketing services

  • Managing advertising campaigns

  • Improving website performance and user experience

  • Conducting SEO and website optimisation activities

  • Tracking and reporting marketing performance

  • Communicating with clients and responding to enquiries

  • Maintaining client records

  • Improving our services and website functionality

  • Complying with legal obligations

Providing information is voluntary. However, if certain information is not provided, we may be unable to deliver some or all of our services.

4. THIRD-PARTY SERVICES

To deliver our services, we may use trusted third-party providers including:

  • Google (including Google Ads, Analytics, Search Console, and Business Profile)

  • Meta (Facebook and Instagram)

  • Website hosting providers

  • CRM and marketing software providers

  • Analytics and tracking platforms

These providers may store or process information on servers located outside New Zealand.

By engaging our services, you acknowledge that information may be processed by these third-party providers in accordance with their own privacy policies and terms of service.

5. DATA STORAGE AND SECURITY

We take reasonable steps to protect personal information and client data from loss, misuse, unauthorised access, disclosure, alteration, or destruction.

Security measures may include:

  • Password protection

  • Secure cloud storage

  • Access controls

  • Two-factor authentication where available

  • Limiting access to authorised personnel only

While we take reasonable precautions, no method of electronic storage or transmission is completely secure, and we cannot guarantee absolute security.

6. DATA RETENTION

We retain personal information and client-related information only for as long as reasonably necessary to provide services, comply with legal obligations, resolve disputes, and maintain business records.

When information is no longer required, we will take reasonable steps to securely delete or anonymise it.

7. ACCESS AND CORRECTION

You have the right to:

  • Request access to personal information we hold about you

  • Request correction of inaccurate or incomplete information

Requests can be made by contacting us using the details below.

8. COOKIES AND TRACKING TECHNOLOGIES

Our website may use cookies, pixels, and similar technologies to:

  • Improve website functionality

  • Understand website usage

  • Measure advertising performance

  • Improve user experience

These technologies may collect information about your device, browser, and interactions with our website.

You can control or disable cookies through your browser settings, although some website functionality may be affected.

9. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time.

Any changes will take effect when the updated version is published on our website.

We encourage you to review this policy periodically.

10. CONTACT US

If you have any questions about this Privacy Policy or wish to access or correct your personal information, please contact:

The Connect Project Limited

Email: jamie@theconnectproject.co.nz

Website: www.theconnectproject.co.nz